Yeah, these guys are cool . . . first of all for putting up with me : ) I can be, well . . . me sometimes and they were just as pleasant as can be all 3 or 4 times I had to go back. Needless to say they weren't all my fault. Initially I took my baby in to have her 75,000 mile check up. It seems the tire lock was missing so they did everything but a few things they couldn't. I had to order the tire lock, bring it back and then finish the rest. Well I did have a few small items with the billing but we got that all straightened out. They are a local business and I like giving local businesses that treat me right, my business. Their prices are right on . . . I checked them against my IPhone "Repair Pal" application and they beat all the other prices every time except on one item. They are super friendly and I can run to and from them while they work on my cars - BONUS!!! But best of all, Randy, the owner is very cool. Both of my batteries in my keys died and I sent away to amazon.com for new batteries and when I got them, because my keys are complicated, I had to have them install them. Randy was really cool about it and took care of it when I just dropped in and asked if they would. Another time, I was a typical, (and I hate to admit this, GOD I hate to admit this!!!! helpless fumbling female because I drive my second car so infrequently that I mistook where the windshield water wiper was and thought it was empty. I was upset because I had just had the 75,000 mile check up and thought that should have been included, water!! Well, it seems it was full, my bad, I was pulling on the wrong lever . . . I think the bleach in my tints is getting to me . . . I have to layoff my hairdresser for a while it seems. Anyway, Randy was really kind and didn't tell me I was pulling the wrong lever, he just filled it up even higher to the very top and sent me on my way. All is good with my baby and I would absolutely say if you need anything on your vehicle, they are tops! Even if your baby is a high end, mine is and I have no worries taking it there instead of the dealer, actually prefer it, only thing is make sure you order dealer parts to keep your car valid for your warranties.